At Leslie Shop, we are committed to providing high-quality two-piece toilets and ensuring complete customer satisfaction. This Warranty Policy outlines the terms and conditions under which warranties are provided for products purchased through our website.

1. Warranty Coverage

We offer a standard 1-year limited warranty on most two-piece toilet products, unless otherwise specified. This warranty covers manufacturing defects and issues that occur during normal, intended use.

Note: Warranty coverage may vary by product. Please refer to the specific product page for detailed warranty information.

2. Warranty Period

The warranty period begins on the date of purchase and remains valid for one (1) year from that date.

3. Warranty Claims

To file a warranty claim, please follow these steps:

Contact Us: Email our support team at support@leslieshop.site or call us at +1 804 635 1342.

Submit Details: Include your order number, product name, a description of the issue, and any relevant photos or videos.

Return Authorization: If your claim meets warranty conditions, we will provide return instructions for inspection, repair, or replacement.

 

4. Exclusions

This warranty does not cover:

Damage resulting from misuse, improper installation, or neglect

Normal wear and tear

Items modified or repaired without prior authorization

Products purchased from unauthorized sellers

Cosmetic imperfections that do not affect functionality

 

5. Limitation of Liability

Our liability is strictly limited to the repair or replacement of the defective product under warranty. Leslie Shop is not responsible for any indirect, incidental, or consequential damages resulting from the use of our products.

6. Contact Information

If you have questions or need help with a warranty-related matter, contact us:

Leslie Shop
📍 Address: 1708 Sharp Dr, Woodbridge VA 22191
📞 Phone: +1 804 635 1342
📧 Email: support@leslieshop.site